Privacy Policy

Last updated: March 31, 2026

This Privacy Policy describes how Out of the Box ("we," "us," or "our") collects, uses, and protects information when you use our mobile application ("Out of the Box!" app) and website at shop.outofthebox.page.

Information We Collect

When you create an account or use our app, we collect the following information:

• Name — used to identify your account and personalize your experience
• Email address — used for account login, password recovery, and order communications
• Phone number — used for account verification and order pickup coordination
• ZIP code — used to verify you are within our service area
• Order and purchase history — used to manage your orders and provide order status updates
• Device token — used to send you push notifications you have opted into

How We Use Your Information

We use the information we collect solely to operate the Out of the Box app and provide our services to you, including:

• Creating and managing your account
• Processing and fulfilling your orders
• Sending order confirmations and pickup reminders
• Sending push notifications for new arrivals and store alerts (only if you opt in)
• Verifying that you are a local customer within our service area
• Responding to your questions or support requests

How We Do Not Use Your Information

We do not sell, rent, or share your personal information with third parties for advertising or marketing purposes. We do not use your information for tracking across other apps or websites. We do not combine your data with data from other companies.

Payment Information

Payments made through the app are processed by Square. We do not store your credit card number or payment details. All payment data is handled directly by Square in accordance with their privacy policy and PCI DSS standards.

Push Notifications

If you grant permission, we may send you push notifications about new inventory, store announcements, and order updates. You can disable notifications at any time through your device settings or within the app under Notification Settings.

Data Storage and Security

Your data is stored securely using Supabase, a cloud database platform with industry-standard encryption and access controls. We limit access to your personal information to only what is necessary to operate the app.

Data Retention

We retain your account information for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us at the email below.

Children's Privacy

Our app is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. Continued use of the app after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

• Email: devs@outofthebox.page
• Facebook: facebook.com/outoftheboxmagnolia
• Address: 605 N. Dudney Road, Magnolia, AR 71753